Hi Arizona,
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1)Did you try checking the headphone with other computer?
Turns the microphone on while pressed; turns the microphone off when released. Note: After you release the button, Dragon keeps recording until you stop speaking, which can affect your transcribed text. To avoid problems, hold the button until you have stopped speaking, then release it and remain quiet for a moment. Train new word. If Dragon is unable to hear you speak, try these steps to solve the problem. Check your microphone mode. Make sure that your microphone is turned on. The microphone button in the Status Window should appear green. If the button is red , your microphone is off. Click the button to turn the microphone on.
2)Do you remember making any changes prior to this issue?
I suggest you to follow the methods given below and check if the issue persists.
Method 1: Run the Playing Audio troubleshooter.
Please follow the steps given below to run the Playing Audio troubleshooter.
a) Press Windows key + W key on your desktop.
b) Write Troubleshooting in the search box on the upper right hand corner.
c) Select the Troubleshooting option obtained after the search.
d) Select View All option from the left panel.
e) Select Playing Audio option.
f) Click on Next to perform the Playing Audio troubleshooter.
I would also suggest you to follow the steps given below to set Headphone as default.
Method 2: You can try setting the headphone as default and check if the issue persists.
a) Right click on the volume icon in the system tray and then click 'Recording devices'
b) Right click on the blank space in the popped up window and then select 'Show Disabled Devices' and 'Show Disconnected Devices'
c) Right click on Headphone and then click 'Enable'
d) Highlight the microphone and then choose 'Set as Default Device'
e) Click Apply and Ok.
Also refer to the article given below.
Microphone troubleshooting
Adjust Your Microphone: Volume Check and Quality Check text
Dragon NaturallySpeaking may not work properly with sound systems that have multiple audio devices
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Hope the information helps, if you have any further queries, feel free to post. We will be glad to assist you.
Here are ten common problems that Dragon Professional Individual users face. Problems are just part of the experience of owning something. And software problems . . . they are just part of the experience. Period.
Dictating but nothing happens
The words leave your mouth, but they don’t appear on the screen. Say a few words into the microphone and see what happens. Does it say, “Please say that again“? Okay, follow the words after they leave your mouth:
If you are dictating directly into the Dragon Professional Individual document window, the preceding are all the obvious sources to check. But if you’re dictating into a different application, there are other places to look for problems.
Also, if you’re using a nonstandard Microsoft application, it might be a good idea to use the Dictation Box. If this happens inside Microsoft Outlook or Microsoft Word, make sure you close them down along with Dragon Professional Individual and then restart them. This usually fixes it. Also, make sure that WinWord.exe or Outlook.exe is not running in the Processes tab of the Task Manager.
Dealing with incorrect results
If Dragon Professional Individual just doesn’t get it right when you dictate, you’re having what’s called recognition errors or accuracy problems. Now, don’t you feel better, having an official diagnosis of your problem?
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If your problem is that Dragon Professional Individual repeatedly gets certain words wrong, make sure you use the Correction dialog box so that Dragon Professional Individual learns about its errors. (Say, “Correct That“ after Dragon Professional Individual errs.) If you just select the erroneous text and dictate over it, Dragon Professional Individual will never learn.
Speaking commands that get typed as text
Few things are more frustrating than to select the most important line in your document and say, “Italicize That“ only to watch the whole line disappear and be replaced with the words italicize that. (A quick “Undo That“ or two usually gets back what you lost.)
This kind of problem can happen for a number of reasons. Here are some things to check or try:
Failing to control text with Full Text Control
The most common reason Full Text Control doesn’t work is that the application you’re dictating into isn’t a Full Text Control application. To easily determine if it is, look at the DragonBar on the right side where you see the circle. If the circle is green, you are in a Full Text Control application. If the circle is light gray, you aren’t.
Discovering that Dragon Professional Individual inserts extra little words![]()
Some days, you find your documents littered with little words like in or to or and. You are sure you didn’t say them. Your Dragon Professional Individual assistant just seems to have an overactive imagination today.
These extra little words come from two places. The most likely explanation is that your microphone is positioned badly. If the mic sits in front of your mouth rather than to the side, your words are being punctuated by little bursts of air. Those puffs hit the microphone and make a short, sharp noise that Dragon Professional Individual interprets as a short word. It’s also possible that the breath coming out of your nostrils is blowing across the microphone. In either case, move the mic farther to the side of your mouth.
The second possibility is that you are trying too hard to enunciate consonants. The only solution here is to relax; go back to speaking the way you naturally speak. (That’s why they call it Dragon Professional Individual, you know.)
Dealing with slow dictation
You dictate something to Dragon Professional Individual, and then you wait. How long is it going to take to figure out what you said? Did it even hear you? Should you repeat? Finally, the words show up.
You can deal with slow response time in the following ways:
Uncovering menu commands that don’t work
When you say, “Click“ and nothing happens, the likely problem is that your Use Menus That Are Compatible with Screen Readers check box is not selected. To check it:
Tracking down natural language commands that don’t work
If the Natural Language Commands don’t work, the two most likely possibilities are
When all else fails, Dragon’s integration for the application may not be working. Close the application completely and close Dragon Professional Individual completely. Reopening both should reconnect your assistant and the application.
Ascertaining that undo doesn’t undo
Often, particularly in Word, “Undo That“ doesn’t fully undo (an underdone undo?). It partially undoes. For example, suppose you highlight some text and speak the command “Format That Arial 14,“ but instead of Dragon Professional Individual changing the format, it types Format that aerial for teens over your selected text. Not what you had in mind. So you say, “Undo That“ and Dragon Professional Individual removes the offending text, but your intended original text is still missing!
In that event, you need to repeat the “Undo That“ command. Many Dragon Professional Individual actions are actually made up of several Word actions, and “Undo That“ only undoes one Word action at a time.
Realizing that start doesn’t start
You say, “Start Internet Explorer“ or “Start Microsoft Word“ or “Start Quicken“ and nothing happens. What’s the deal?
The “Start“ command will start any application that is installed on your machine and has either
The catch, however, is that you have to say the name exactly as it appears on the shortcut or menu entry. So if the entry on the Programs menu is Microsoft Word 2010, then you need to say, “Start Microsoft Word Twenty Ten.“
If the name on the icon or menu entry is too much of a mouthful to be worth pronouncing, or if you can never remember exactly what it says, rename it. Rename a desktop icon by right-clicking it and choosing Rename. You can do the same thing to the Programs menu entries, but you have to find them first. They live in the folder C:WindowsStart Menu.
Another possibility is that you have too many programs on the Start list or on your desktop so the one you want to use can’t open. Dragon Professional Individual tracks up to 500 menu and desktop items. If you are beyond that number, you will have a problem opening a program. Cleaning up the list can solve that problem.
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